We use a feature of your internet browser called a ‘cookie’ on the Proviotic website. We do not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

Our Assurance

At Proviotic we value our customers and understand how important it is to treat the data we capture correctly. We consider this information a vital part of our business, so we can bring you great quality and service. We do not, nor will we ever sell, rent or loan any data to 3rd parties that identifies you without your consent. For further details on how we use your data please read on.

Your Acknowledgement

We hope that after you have read our policy you will have sufficient details about the ‘cookies’ used on the Proviotic website to be reassured that we use them responsibly.

By navigating around the Proviotic website we will assume you are happy with ‘cookies’ being set by us to improve your experience.

What is a cookie?

A ‘cookie’ is a very small piece of information in the form of a text file placed on your computer hard drive by lots of the websites that you visit. ‘Cookies’ allow us to help you get the best out of your visit to the website and improve your user experience. Examples include, remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at our websites.

For further information about ‘cookies’ please visit: https://cookiepedia.co.uk/all-about-cookies

As a global Company with a strong footprint within the European Union (EU). Proviotic is bound by the EU Cookie Directive, (Directive 2009/136/EC) to declare the information we collect and store within ‘Cookies’, and to gain consent to do so from all EU visitors. More information about the EU ‘Cookie Directive’ can be found here: https://cookiepedia.co.uk/eu-cookie-law

While this requirement is not enforced outside the EU, Proviotic supports the spirit of the directive, and the transparency these protections encourage. To better understand the protections that exist in your region please visit: https://cookiepedia.co.uk/cookie-laws-across-europe

How does Proviotic use ‘cookies’?

In this policy we have used the following categories of ‘cookies’:

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting

Strictly Necessary cookies

‘Cookies’ are set to help support the structure of the pages that are displayed to you. These help the website to function and enhance the look and feel of the website. They can also help to improve navigation around our website and allow you to return to pages you have previously visited. This type of ‘cookie’ only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically. These cookies are commonly known as ‘Session Cookies’.

Performance cookies

‘Cookies’ are used to provide aggregated statistics on visitors to our websites and their browsing behavior. This enables us to order the site to make customers’ journeys easier, and if necessary make improvements. The data is aggregated and anonymized, which means we cannot identify you as an individual. We use a number of tools to carry out analytical functions on our site including, Google Analytics and DoubleClick. You can view their privacy policy here http://www.google.com/analytics/learn/privacy.html and here https://support.google.com/adsense/answer/2839090

Functionality cookies

In the event that you register for an online account with us (https://shop.Proviotic.com/login.aspx), we may use ‘cookies’ to make accessing the website more convenient. This information would allow us to welcome you by name, and over time to personalize our website content to reflect your preferences. For security reasons, you will still need to enter your password.

Where features require secure access, our ‘cookies’ are used to store basic information, like your user Identifier. They do not store password or credit card information.

Our ‘cookie’ will remain on your hard drive until you choose to clear it. If you choose to do this, you will need to enter your details each time you visit the site It is possible for you to view our websites without providing any personal information but you will need to register your details so we can process any online order you may make.

Targeting cookies

i.e. Third Party Cookies and Cookies used for Advertising

Proviotic may set ‘cookies’ on your computer and allow carefully selected third parties to do the same while you are browsing our site. These will collect information about your browsing, and may be used to personalize advertising across other sites on the internet.

At this time, Proviotic leverages the AddThis content sharing service to enable our visitors to more easily share links to Proviotic content, on social networks. More information about how AddThis use cookies, including options for opting out, can be found here: http://www.addthis.com/privacy/privacy-policy

In general targeting ‘cookies’ set by Proviotic are used to help us understand the performance of our own marketing activity and improve the relevance of the content that you see. We may use these ‘cookies’ to display products and services that we think will interest you.

Should you wish to disable your ‘cookies’ from your web browser please see Cookie Maintenance.

Cookie Maintenance

You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that Proviotic uses to manage its website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only Proviotic websites.

If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

How to disable cookies in your browser
Here’s how to prevent new cookies from being installed and how to delete existing cookies. The exact procedure depends on which browser you are using.

Internet Explorer

To prevent new cookies from being installed and delete existing cookies: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies


To prevent new cookies from being installed: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

To delete existing cookies: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

Google Chrome

To prevent new cookies from being installed and delete existing cookies: https://support.google.com/chrome/answer/95647?hl=en


To prevent new cookies from being installed and delete existing cookies: http://help.apple.com/safari/mac/8.0/#/sfri11471